Please note that we ship Monday - Friday. Any orders placed over the weekend will ship out on Monday.
Domestic orders: We offer two flat rates for shipping within the US, dependent on your order total. Additionally, customers can add "signature required for delivery" service for an additional fee.
Orders over $30 - $15 flat shipping Orders under $30 - $10 flat shipping
Signature Required - $5 additional fee
International orders: We offer three rates for international shipping fee worldwide, dependent on destination. Please be aware that due to the long in-transit time all international orders are FINAL SALE. Returns are not accepted on international sales. Vestige is not responsible for import fees, taxes or any other customs fees.
If you receive an item that is damaged, please contact us immediately at email@example.com. All damages must be reported within 48 hours upon delivery.
Australia & New Zealand - $65 flat shipping
Canada - $35 flat shipping
All other countries - $50 flat shipping
Additional Shipping Fees: For packages exceeding a weight of 10 lb. or large items requiring special handling such as ceramics, we will contact the customer to provide a shipping quote and discuss the customer’s preferred method of shipment.
Unfortunately, we cannot control what happens to your package once they are in the hands of our designated mail carrier (UPS, USPS, FED EX, etc), therefore Vestige is not responsible for any orders that are lost or stolen. We will, however, do our best to help you navigate the claims process to either locate your package or get you a refund. For added security, we recommend adding signature delivery to your order.
CURBSIDE PICK UP
If you would like to place an online order for in-store pick up, please choose the "Pick Up" option at check out to waive the shipping fee. You will receive an email when your order is ready, and we are available for curbside pick up Tues-Fri 12-6 / Sat 11-6 / Sun 12-5. Please note that curbside orders are subject to the store return policy which is store credit/exchange only.
To read about what is eligible for returns, read here.