Returns

Please note, our policies differ between online and in-store.

These items are considered FINAL SALE in both locations: all Home, Books, Vintage, Apothecary and Intimates. Items purchased on sale or promotion are also FINAL SALE. 

STORE RETURN POLICY

We do not issue refunds for items purchased in-store. Returns are accepted for exchange or store credit only within 7 days of purchase date. Store credit expires 1 year from the issuing date.

WEB RETURN POLICY

Clothing and Shoes are eligible for refund, exchange or store credit. Jewelry and Accessories are eligible for store credit. All other items including Sale and Vintage are FINAL SALE.

Please note that all B Sides reworked vintage jeans are one-of-a-kind and available for store credit or exchange only.

All products must be in unused, unwashed condition and with all original tags still attached. Vestige does not offer price adjustments and all items purchased on promotion are FINAL SALE. Store credit expires 1 year from the issuing date. Refunds to original payment methods incur an 5% restocking fee.

TO MAKE A RETURN REQUEST

1. Return requests for purchases must be made and shipped or returned to the store within five (5) days from the customer receipt date as recorded by shipment tracking. Customers are responsible for the cost of all return shipments.

2. Please email us at returns@shop-vestige.com to receive a Return Authorization number. The RA# should be visible on the outside of the return packaging. Any return that does not include a Return Authorization number on the package will be returned to sender upon attempted delivery. Vestige is not responsible if the returned package is lost or the item is damaged in the mail. We recommend packages be returned via traceable carrier and insured. 

3. Mail to the address below: 
Vestige Returns
2250 E. Church St
Philadelphia, PA 19124

OTHER POLICIES

Once orders are placed we are unable to accept cancellations. 

Refunds to original payment methods incur an 5% restocking fee.

All international orders are FINAL SALE and Vestige is not responsible for any additional duties or taxes. 

PROMOTIONS

Please note that promotions and discounts cannot be applied to orders that have already been placed. All items purchased on promotion or sale are FINAL SALE.